
Well on Sunday Bo and I decided to go and relook at a wedding band we had been looking at. Let me explain the whole story and then you can follow us. We went to Reeds Jewelers at Haywood Mall in Greenville about two weeks ago to look at wedding bands. We found one that we really liked. We didn't want to make a hasty descision so we waited and looked around. Before we left we talked to the sales assiociate. I will withhold her name. But anyways she told us how much the ring would be with the sale price and a coupon that we could use. So we went back this Saturday to look again. Again we fell in love with it, but you want to make sure. This is an important purchase. On Saturday they told us a different price than we had the last time; a higher price. We told them that they had already told us one price; remembering that we had forgotten about the coupon. (amanda you proud of us for the coupon right?) So we went home and came back on Sunday for the purchase with the coupon... Well... Once we got there they told us that there was no way that they could have told us that original price and that they couldn't honor that price. Our fault for not getting it written down. Anyways we kept on and kept on and they WOULD not budge. It isn't the price at this point it is the fact that they lied and they didn't keep their word. So sad because we really wanted the band, but at this point it is about principal.
So the moral to the story... Get the price in writing with the sales associate's name when purchasing something big!

#1 - I am so proud of you for using a coupon! 2 - That sale lady sucks! You should NOT have to write a price down - it's their responsibility to honor the price that was given to you regardless. I guess your business was not that important to them! Oh well - they just lost a customer! I'm sorry you had a bad experience but you'll get a beautiful band elsewhere, hopefully with another coupon! :)
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